What’s Total Line+ Protection?

Overhead shot of a residential community

Homes are where we rest, make memories, celebrate life’s biggest moments. It’s easy to forget that they’re also, in essence, a collection of wires, pipes, and other critical systems — systems that likely won’t be covered by your homeowners insurance policy.

Over time, normal wear and tear can take its toll and cause these things to fail. And while it may seem like your utility company should handle repairs for wear and tear to the pipes and wires that lead into your home, that’s often not the case. While you can't predict an emergency, a home warranty product can help you get the repairs you need without breaking the bank.

Your water heater hero: Total Line Plus+ protection

At IGS Energy, one of our most popular protection plans is Total Line+ , which includes protection for your home's water heater. This plan protects: 

  • Indoor and outdoor natural gas lines
  • Indoor and outdoor electric lines
  • Indoor and outdoor water lines
  • Indoor and outdoor sewer lines
  • Your water heater

Here’s just a few examples of what could be protected by a Total Line Protection plan:

  • Failed water heater burners
  • Failed wall wiring
  • Failed piping in the will or floor
  • Failed piping to the water main or septic tank
  • Failed water heater burners
  • Failed outlets and light switches

How to choose the protection that’s right for your home

Paying a low monthly rate to protect your budget from some of the biggest household disasters sounds like a no brainer, right? But is it really all it’s cracked up to be? When you’re comparing home warranty protection products, there are a few things you should be mindful of.

Does the company guarantee the quality of the repair service?

No one wants to deal with a home repair more than once. So, when something breaks, you’ll want to be confident in the team servicing your home. Your home warranty company should be able to offer you feedback from other customers on the quality of the repair services they’ve received.

How often does the home warranty company pay for service?

You shouldn’t have to jump through hoops. Find a company that offers 24/7 service and make sure you have a solid understanding of how the request for service process works.

What does the home warranty protect?

Not all home warranty plans offer the same protection. When comparing home protection plans, make sure to check each warranty's terms of service so you know what you’re signing up (and paying) for.

How quickly can you expect your home warranty service request to be completed?

The home protection company may not be able to give you specifics, but process timing is important to consider. Here are a few process considerations to evaluate. Ask about how long it takes between:

  • Reporting the request and a contractor being sent to your home
  • Contractor evaluation and the service request approval
  • The Request approval and the job start time
  • The job start time to the estimated job completion

Taking the next step

Nearly 65 percent of American homeowners don’t have enough in their savings accounts to cover even the smallest repairs. Unfortunately, unexpected malfunctions or breaks can cost thousands of dollars to repair. The key to managing these unexpected situations is to plan ahead and protect yourself.

For more details, contact IGS Energy's home warranty experts at 888.974.0113.