Report an Issue


We’re here to help. Simply complete the form below with as many details as possible and we’ll get back to you within 1 business day. Even if you’re not sure if something is protected, we’d be happy to see if this issue is protected under your Service Agreement.


Please Note: This is not an official submission. A specialist will be reaching out within 1 business day via phone or email to ensure your issue is protected, and if so, get the process started. If you need to report an issue outside of business hours (Monday—Friday, 8:00 AM—6:00 PM, EST) please call the 24-hour emergency line, 877-216-3447, and press 1 for claims.

Feel free to call us or email us directly, we are here to help.

Customer Service


Report an Issue

877.216.3447 (Press 1 to report an issue)