Day 1: Sign up for carbon-neutral natural gas. We’ll create an online account, MyAccount, to help you manage your communication preferences and house all of your product details in one spot.

Day 2-14: Receive a welcome letter from IGS Energy with the terms and conditions for your selected product(s). You will receive a letter from your utility confirming your enrollment with us. Don’t worry, this is just a formality.

Day 30-90: Now IGS Energy begins supplying your natural gas, and your new rate will be reflected on your bill. This timing will vary by utility. You will find IGS Energy listed under the ‘supply’ section of your bill.

Day 90, 180, 365: Cheers to our anniversary! IGS will notify you 30-60 days before your carbon-neutral natural gas term length is set to end, letting you know that you’re eligible to renew your product(s) and continue enjoying budget protection and peace of mind.