Day 1: Sign up for carbon-neutral natural gas. We’ll create an online account, MyAccount, to help you manage your communication preferences and house all of your product details in one spot.
Day 2-14: Receive a welcome letter from IGS Energy with the terms and conditions for your selected product(s). You will receive a letter from your utility confirming your enrollment with us. Don’t worry, this is just a formality.
Day 30-90: Now IGS Energy begins supplying your natural gas, and your new rate will be reflected on your bill. This timing will vary by utility. You will find IGS Energy listed under the ‘supply’ section of your bill.
Day 90, 180, 365: Cheers to our anniversary! IGS will notify you 30-60 days before your carbon-neutral natural gas term length is set to end, letting you know that you’re eligible to renew your product(s) and continue enjoying budget protection and peace of mind.
A celebration! We’ve hit a milestone together. We will notify you in advance of your plan expiration and share the current available options and recommendations. At the time of your contract expiration, you will be charged the price associated with your original contract terms. Depending on your state, you'll continue to receive one bill with both IGS Energy’s and your utility’s charges, or you'll receive two separate bills.
Let's face it, you have to heat your home and cook your food. And you probably use natural gas to do both, which creates carbon emissions. Because a significant portion of your carbon footprint is due to your energy use, finding ways to be more responsible is key. This is where choosing carbon-neutral natural gas can help. Based on your natural gas usage, we invest in verified, validated projects that reduce the equivalent carbon from the atmosphere, such as reforestation.
Carbon offsets are certificates created by projects that reduce, avoid, or destroy greenhouse gases.