You can access your account information online at IGS.com and logging into My Account where you can easily manage your energy and home warranty accounts.
Or you can always call to speak with a human at 877.527.1757.
There is a 15-day waiting period before you can request service. If you purchased a home warranty as part of a real estate transaction, please see our Service Agreement for additional information.
What is the typical wait time for a repair?
If your request is authorized, we’ll find an independent contractor in your area with the earliest availability and try to get back to you within an hour of authorization. Our goal is to have an independent contractor contact you within 1 standard business day. If your situation is urgent, we will expedite emergency service whenever available.
Do you protect pre-existing conditions?
Like all home warranty companies, we do not repair items that have failed before the start of your protection plan period. We provide service for failures due to normal wear and tear that occur during your protection plan period.
What happens to my plan if I move or sell my home?
Let us know by phone, email, or chat and we’ll be happy to cancel or move your current plan. There are no early termination fees or other fees if you want to make changes to your plan.