Case Study: Spotlight on Shared Values

OPPORTUNITY

Restauranteurs are very busy and have to be a jack of all trades when it comes to running their businesses. Joining trade associations can be an appealing way to benefit from a vetted list of service providers that are well-versed in the professional needs of the restaurant industry. As part of membership to the ORA, the association delivers exclusive pricing on a variety of services. To round out their member offering, they wanted to include a direct energy supplier.

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RESOLUTION

The ORA partnered with IGS Energy in 2008 to serve as the association’s preferred energy supplier. They were drawn to IGS’ strong values and great history of customer service. ORA regularly surveys their members about service providers and has routinely found that customers are highly satisfied with IGS Energy because we always go the extra mile for them. Because of this, the association says they highly recommend IGS as an energy provider to their members.

The ORA regularly surveys their members about service providers, and has routinely found that customers are highly satisfied with IGS Energy because we always go the extra mile for them.

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