Since we started in 1989, we've been helping to shape the future of energy, which today includes 100% green electricity along with other clean energy options. We think making good choices should be easier, because every good choice we make today impacts our planet tomorrow. We're an independent group of people like you making a conscious choice to be part of the solution to make eco-friendly budget-friendly, too.

Because we're not a utility monopoly, we're unencumbered by incentives to maintain the status quo. Utilities often can’t offer the robust product options available from suppliers, because they don't profit on the actual electricity supply. They charge for the transmission and distribution portions (getting the energy to your home).

When you work with a supplier like IGS Energy, we work with your utility, who will still distribute the energy to your home. You'll have the confidence knowing that your eco-friendly energy choice is making a difference for our planet.

We actually work together with your utility to ensure your home is energized. Your utility will always deliver power to your home because they own the infrastructure and wires. You have two choices when it comes to purchasing the energy itself, however. The utility can only offer a variable rate that fluctuates with the market. Or, you can purchase your electricity supply from IGS Energy, and select from a variety of fixed green electricity options. Since we’re in the business of supplying your electricity (not delivering it) we’re not in direct competition with your utility.

It’s a commitment from us, really. Because we purchase electricity for you on the open market, having a contract in place secures your price from us and ensures that regardless of what the market does from the time you sign up, you’re protected with a fixed price.

Day 1: Sign up for 100% green electricity. We’ll create an online account, MyAccount, to help you manage your communication preferences and house all of your product details in one spot.

 

Day 2-14: Receive a welcome letter from IGS Energy with the terms and conditions for your selected product(s). You will receive a letter from your utility confirming your enrollment with us. Don’t worry, this is just a formality.

 

Day 30-90: It’s time to energize your home! Now IGS Energy begins supplying your electricity, and your new rate will be reflected on your bill. This timing will vary by utility. You will find IGS Energy listed under the ‘supply’ section of your bill.

 

Day 90, 180, 365: Cheers to our anniversary! IGS will notify you 30-60 days before your electricity term length is set to end, letting you know that you’re eligible to renew your product(s) and continue enjoying budget protection and peace of mind.

When you purchase electricity from IGS Energy, we deliver it directly to your utility who continues to provide you with expert distribution, metering, billing, and emergency services. In most cases, IGS Energy will be listed as line item on your existing bill.

No, we don’t charge sign up fees.

If you cancel or enroll in service with a supplier in the middle of your billing cycle, you may have a period where one electricity plan ends and another begins. For example, you may be with one supplier from the 1st to the 15th of the month, and start with the new supplier beginning on the 16th. Each charge will be prorated for the appropriate part of the month.

Your utility should never have any cancellation fees associated with them. Many suppliers do have cancellation fees that can be quite expensive. Before cancelling your service with your current supplier, it’s important to review your contract agreement to see if you have cancellation fees.

Depending on when your utility reads your meter, it can take 1-2 billing cycles to complete your current billing period. For example, if your meter is typically read by the utility on the 1st of the month and you sign up with us after it is read, it may be the following bill until you see IGS Energy listed as your supplier.

A celebration! We’ve hit a milestone together. We will notify you in advance of your plan expiration and share the current available options and recommendations. At the time of your contract expiration, you will be charged the price associated with your original contract terms. Depending on your state, you'll continue to receive one bill with both IGS Energy’s and your utility’s charges, or you'll receive two separate bills.

An ETF is an early termination fee. Plans that include these fees protect your price, because we purchase the energy for our customers ahead of time. In other words, we’re making a shared commitment to ensure you get the predictability you requested. This ensures we’re able to secure the price you requested for the duration of your term.

Yes. Renewable energy is reliable because there is no shortage of it on the planet. Though it may be cloudy outside, or the wind turbine might not be spinning, grid operators draw on reserves from other sources, like hydroelectric power and quick-starting natural gas plants to fill the gap. Additionally, just because the sun isn’t shining or the wind isn’t blowing outside your window, the broad geographic area of renewable energy helps ensure a steady supply of power.

Yes. Generating electricity from renewable sources like wind or solar avoids emissions that would otherwise be released from fossil fuel generation.

Since the electric grid is fed by so many sources, it’s hard to keep track of how much of it is actually green. That’s where renewable energy credits (RECs) come in. RECs measure how much green electricity is sent to the grid and help us gradually shift away from the use of fossil fuels.

A renewable energy certificate is a tradeable commodity that represents proof that one mWh of electricity was produced from a renewable energy resource. RECs encourage a larger and more efficient national market for renewable energy. Purchasing RECs benefits the environment, the economy, and energy independence.

To offset your home’s energy use, we buy RECs from verified, validated projects worldwide. Projects align with one of three focus areas, including land (think reforestation), air (like methane capture), and energy (such as wind farms).