Report an Issue

    Having an issue with something? We’re here to help. Simply complete the form below with as many details as possible and we’ll get back to you within 1 business day. Even if you’re not sure if something is protected, we’d be happy to see if this issue is protected under your Service Agreement.

    Please Note: This is not an official submission. A representative will be in touch within 1 business day to ensure your issue is protected, and if so, get the process started. If you need to report an issue outside of business hours (Monday—Friday, 8:00 AM—6:00 PM, EST) please call the 24-hour emergency line, 877-216-3447, and press 1 for claims.

    Feel free to call us or email us directly, we are here to help.

    Customer Service


    Report an Issue

    877.216.3447 (Press 1 to report an issue)