The energy industry can be complicated to understand, but we believe that there are great opportunities for consumers to participate and select from products that fit their needs and budget. That’s why we offer a variety of plans and terms, as well as green electricity options. And in a marketplace where energy suppliers come and go due to ever-changing rules and regulations, IGS Energy has remained family-owned and committed to delivering exceptional customer experiences since we started in 1989.
We have a team of in-house experts who have extensive experience with the energy market and ensure we have the best products available. We’re also passionate about giving back to the communities where we live and work, because we believe we have a responsibility to make a positive impact in the world. So, when you sign up for products with us, you can feel confident that you’re not only helping your family, but also your community and the greater good.
Utilities can’t offer the variety of options for products and plan lengths available from suppliers, because they aren’t incentivized to make money on the actual electricity supply. They make a profit on the transmission and distribution portions (getting the energy to your home).
When you choose to work with a supplier like IGS Energy, we work with your utility, who will still distribute the energy to your home. The only difference you’ll notice is a new, predictable price. As a trusted supplier since 1989, we have industry experience and commitment to exceptional customer care you can rely on. We’re in this to build a meaningful energy future together, which is why you’ll find a variety of innovative plans and services to give you options that work with your budget and your goals. We’re also invested in your community, since we live and work in the same areas as you.
A free and open energy market brings competition, driving new innovations and efficiencies. This allows you to choose a supplier with the right price, products, service, and support to fit your energy needs. Case in point. Think about the telecommunications industry. Up until the 1980s, it was actually regulated by the government. That meant you couldn't choose your phone provider, since there was only one available. Deregulation changed things. Not only did it allow for competitive pricing, but there was also a greater push for innovation. This led to tremendous leaps in technology and the advanced mobile phones that we’ve come to rely on today. The bottom line is that deregulation gave consumers more choices when it came to their phone service. This same notion applies to deregulation of the energy industry.
Once you’ve decided on the plan that’s best for you, we’ll take care of the rest. Here’s how it works.
Day 1: Sign up for one of our electricity, natural gas, and/or home warranty products. We’ll create an online account, My Account, to help you manage your communication preferences and house all of your product details in one spot.
Day 2-14: Receive a welcome letter from IGS with the terms and conditions for your selected product(s). You will receive a letter from your utility confirming your enrollment with us (if you selected electricity and/or natural gas). Don’t worry, this is just a formality. This is also when your Home Warranty product protection begins, if you selected one.
Day 30-90: It’s time to energize your home! Now IGS begins supplying your electricity and/or natural gas, and your new rate(s) will be reflected on your bill. This timing will vary by utility. You will find IGS Energy listed under the ‘supply’ section of your bill.
Day 90, 180, 365: Cheers to our anniversary! IGS will notify you 30-60 days before your electricity and/or natural gas term length is set to end, letting you know that you’re eligible to renew your product(s) and continue enjoying budget protection and peace of mind.
Yes. Renewable energy is reliable because there is no shortage of it on the planet. Though it may be cloudy outside, or the wind turbine might not be spinning, grid operators draw on reserves from other sources, like hydroelectric power and quick-starting natural gas plants to fill the gap. Additionally, just because the sun isn’t shining or the wind isn’t blowing outside your window, the broad geographic area of renewable energy helps ensure a steady supply of power.